Changes to the Login Screen
Thursday, September 3, 2009 | 12:25 PM
Yesterday we made a slight change to the login page that has been causing confusion for some of our users. When you visit the login page for Google Affiliate Network you are now prompted to sign in with your Google Account instead of your legacy user account. If you would like to use your legacy username and password there is a link below the login form that will allow you to do so.
Please note that in the next couple months we will be turning off support for legacy logins and you will be required to set up a Google Account in order to access your Google Affiliate Network account. If you would like to take care of that today, please follow these instructions. If you run into issues during the process, we have a number of help articles that answer the most common issues we've seen users face.
16 comments:
Michael A. said...
I signed up 24 hours ago and when I try to log into my google affiliate network account using my google account the page simply refreshes as if it logged me into my google account without logging me into the google affiliate network. I used my google email\account to sign up and have no idea why this is happening. I tried deleting cache, signing out and then back in, logging in from another computer and none of this helped - any ideas why?
September 4, 2009 1:23 AM
Larry Adams said...
Hi Michael, not sure why this would be happening. Please file a ticket and include your user account and publisher account ID (if you have it) and our support team will help you out.
http://www.google.com/support/affiliatenetwork/bin/request.py?contact_type=contact_us&Action.Search=Continue
September 4, 2009 5:51 AM
marloa said...
I have the same case exactly like michael and i can not access my accout so what shall i do?
September 4, 2009 7:26 AM
YORKTOWER said...
I have the similar same login problem. Every time I try to login google affiliate network as I used to do, the page simply refreshes. It logged me into my google account, but can't access the google affiliate network.
Tried many times, still can't get in. There are same discussion in the google affiliate forum http://www.google.com/support/forum/p/affiliatenetwork/thread?tid=3cbd5f6c2c2a46d6&hl=en
Please help!
September 4, 2009 8:40 AM
Happy Hippo said...
I can't log in either :( when I enter my google username and password, it simply reloads and asks for my password again :(
I remember it was working properly a couple of days ago. I think it something you did with login screen that messed it up :(
September 4, 2009 9:24 AM
JOSÉ LUIS said...
Same here... The sign up page reloads... Seems like a loop bug...
Hurry please... Got some checking to do... :)
September 4, 2009 3:44 PM
Weeky3.com said...
same here too...
I have raised a support ticket but still no response.
Please resolve this issue as quickly as possible, need to generate links and losing valuable business during this holiday season.
September 5, 2009 2:22 AM
MATHEW ABRAHAM said...
I am not able to sign in after several attempts using my google account. after the "Changes to the Login Screen"
I've just started and I am worried what went wrong. Can anyone help? Please....
September 5, 2009 5:29 AM
muhazir said...
i cannot login to my account,
or... my account is not been approve? can anyone help me :D
September 9, 2009 1:58 PM
Larry Adams said...
Sorry for the delayed response. We had a bug that was fixed late Tuesday night. If you're still having login problems please file a ticket with support.
-larry
September 10, 2009 8:47 AM
Madonnasworld said...
i can't log in at all, it says that i am not registered but i am!
help
September 10, 2009 7:57 PM
Larry Adams said...
Please log a ticket with our support team and provide the username and publisher account ID (if you have it) that you are trying to access.
http://www.google.com/support/affiliatenetwork/bin/request.py?contact_type=contact_us&Action.Search=Continue
September 10, 2009 9:17 PM
Debbie Cook said...
I linked my adsense and affiliate accounts at the time I recieved the first email from Google. Now I get an email saying that I have not linked them. I cannot log into my affliliate account and I am sure that I am using the correct login.I get the error message that my email account cannot be found in the system.
Please advise
September 11, 2009 5:02 AM
Larry Adams said...
Hi Debbie, please file a ticket at the link posted in my prior comment if this is still happening. Some publishers who have linked got that email by mistake. However, we think all login issues have been resolved, so if you're still having problems we'd like to get some more detail from you.
September 14, 2009 12:00 PM
CouponsDealsPromos.com said...
Same problem here cannot login since last week. google account keeps refreshing repeated attempts. linked adsense with Google account.
September 14, 2009 11:40 PM
Ken said...
I have the same issues. It's NOT fixed at all.
September 16, 2009 11:26 AM
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